Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you
• To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs
• To send periodic emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://northell.com/terms-conditions.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

**This policy was last modified on 20th November 2022.**

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Northell LTD
4-5 Booths Yard
Leeds
POSTCODE

: WELCOME EMAIL

T: 0113 290 9244

Policy Statement

Northell Ltd (the ‘Organisation’) aims to deliver integrated solutions that modernise companies and reach their business potential.

The Organisation operates a Quality Management System that has gained ISO 9001:2015 certification, including aspects specific to its scope of certification.

The management is committed to:

• Develop and improve the Quality Management System
• Continually improve the effectiveness of the Quality Management System
• The enhancement of customer satisfaction.

The management has a continuing commitment to:

• Ensure that customer needs and expectations are determined and fulfilled to achieve customer satisfaction
• Communicate throughout the Organisation the importance of meeting customer needs and all relevant statutory and regulatory requirements
• Establish the Quality Policy and to set Quality Objectives at relevant functions, levels and processes
• Ensure that the Management Reviews set and review the Quality Objectives, and report on the Internal Audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System
• Ensure the availability of resources.

All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Management System.

The Organisation constantly monitors its Quality performance and implements improvements when appropriate.

This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

Copies of the Quality Policy are made available to all members of staff and to relevant interested parties.